NO RETURNS ACCEPTED AFTER 90 DAYS. Authorization to return any and all products must be obtained by the Buyer from Rollabrella in advance and must be made within (5) days of receiving the product. All returned products to Rollabrella are subject to 25% restocking fee if they have been installed or not in like new condition. All products returned must be in the same condition as it was originally delivered by Rollabrella to the Buyer. Only the original Buyer may request for a return of products. Defective items may be exchanged for the same item only. After receipt of goods, Rollabrella shall inspect the goods to determine the exact quantity and condition of goods received. If Rollabrella does not accept the goods as being defective and/or returnable for any reason, Buyer must accept incurred costs. Special Orders, Custom Made Orders are not returnable unless authorized by Rollabrella.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
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